The PC version of Warner Bros Interactive Entertainment cannot cut a break. The game was, finally, re-released for PC users on Steam this past Wednesday, with enticements like all previous Arkham City games for free, but that does not patch the lingering issues that people are still saying plague the game.
Polygon is reporting that this has made WBIE to offering refunds through the end of the year. Of course, the refunds, which was announced on the Batman: Arkham Knight Steam page, are offered for the game regardless of how much of it you have played, as well as the Season Pass of downloadable content. As for the DLC pass, you need to refund the game, as well as, the season pass. You cannot keep the game and return the season pass.
The refunds for the game will continue through the end of the year. Even though the game was taken down for four months, it seems the fixes weren’t enough. Some users on Reddit are complaining of lingering issues with framerates and bugs.
“We are very sorry that many [of] our customers continue to be unhappy with the PC version of Batman: Arkham Knight,” WBIE wrote.
“The game still runs terribly,” noted this Reddit user, saying “the game is plagued by stuttering, hitching, freezing, dropped frames and general inconsistency.” Others complained of “worse framerates now than at launch.
“It drives me crazy we’re still dealing with this,” another user complained. “If not for the problems this game would be in my top five for 2015 but playing it has always been a nuisance.”
“All the contrition from developer and publisher a few months back means nothing if there is no end product that puts the situation right,” Eurogamer wrote.
If you are choosing to tough it out, “we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix,” WBIE wrote. So there’s that hope.